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Every Member.buzz site Space comes with a free subdomain that can be used to access your site.   Default domains are composed of your site's Slug and the Member.buzz domain. For instance, if your organization is called The Penguin Club, you might choose to have the following address:

https://penguin-club.member.buzz

Let's say that you have purchased the following custom domain from a domain registrarA custom domain allows you to have a completely unique URL, for instance:

https://www.penguin-club.org

You If you want to map your own domain, you first have to purchase it from a Domain Registrar (e.g. GoDaddy or Register.com). After you own the domain, you can also map this custom domain to your Member.buzz Space buzz Space by following these steps:

Next, create the following DNS Verification Record to verify the ownership of your domain:

verify.member.buzz
UI Steps
sizelarge


UI Step

Setup Site

Before you can begin, you must have created a Member.buzz spaceSpace.


UI Step

Purchase Domain

You must own a custom domain, or purchase have purchased a new one from a registrar (e.g. GoDaddy).


UI Step

Setup DNS Records

After you purchase your domain, you have to add a few DNS records into your registrar account (e.g. GoDaddy).

To get started, choose whether you want to map a Domain domain or Subdomain subdomain to your Member.buzz space.

verify.member.buzz
UI Tabs


Create a DNS Verification Record to verify the ownership of your domain and associate it with your Space:

Host

To map your domain (https://www.domain.com), create the following DNS Mapping Recordsmapping records to point to Member.buzz:

UI Tab
titleDomain
Record
Destination
CNAMEverifyverify.member.buzz
RecordHostDestination
A@52.224.165.153
CNAMEwwwplatform.routing.member.buzz

Next, create the following DNS Verification Records to verify the ownership of your domain:

If your DNS provider is capable of utilizing a secondary IP address for an A Record, you can use 207.252.2.252.

Tip

Your Time-to-Live (TTL) will not affect your Space's ability to map a custom domain. However, we suggest setting this to 30 seconds.

RecordHostDestination
CNAMEverify

After your custom domain has been approved and you have verified that it is functioning correctly, the DNS Verification Recordsverification records can be removed.


Next, create the following DNS Verification Record to verify the ownership of your domain:

verify
UI Tab
titleSubdomain

To map your subdomain (https://subdomain.domain.com), create the following DNS Mapping Recordmapping record to point to Member.buzz:

RecordHostDestination
CNAME
subdomain

<Subdomain>

member.buzz
RecordHostDestination
CNAMEverify.subdomain

platform.routing.member.buzz

After your custom domain has been approved and you have verified that it is functioning correctly, the DNS Verification Record can be removed.

UI Tab
titleWildcard


Tip

Your Time-to-Live (TTL) will not affect your Space's ability to map a custom domain. However, we suggest setting this to 30 seconds.

If you have multiple Member.buzz Spaces using different subdomains on a single domain, create the following wildcard DNS Mapping Record to point to Member.buzz:

RecordHostDestination
A@52.224.165.153
CNAME*member.buzz
RecordHostDestination
CNAMEverify

After your custom domain has been approved and you have verified that it is functioning correctly, the DNS Verification Recordverification record can be removed.


If you still need help, you can either work with your registrar or reach out to us.


UI Step

Setup SPF Records

A Sender Policy Framework (SPF) Record is an email authentication standard that compares the email sender’s actual IP address to a list of IP addresses authorized to send mail from that domain. The IP list is published in the domain’s DNS record.

In order to avoid having all of the notifications sent from your Space end up, in your Member's spam folder, you will need to add or modify your SPF record to indicate that Member.buzz is a legitimate source of mail for your domain.

If you have an SPF record set for your domain, you must add include:spf.member.buzz before the all mechanism of the record. If you do not have an SPF record for your domain you must create a TXT record with the value:

Code Block
v=spf1 a mx include:spf.member.buzz ~all

Do not create more than one SPF1 record for a given domain. If you need more than one SPF record, you will want to merge the additional SPF records into a single SPF record.

For example, if your existing record looks like this:

Code Block
v=spf1 a mx include:spf.protection.outlook.com ~all

You would just need to add our lookup at the end of the string, before the ~all mechanism, like so:

Code Block
v=spf1 a mx include:spf.protection.outlook.com include:spf.member.buzz ~all

After this record is added your notifications will be much less likely to end up in your Member's spam folder.

UI Step

Adding Domain to Member.buzz Space

Next, you must add your custom domain in your site's Domain Setup Dashboard.

Again, if you are The Penguin Club, this would be located here:

https://penguin-club.member.buzz/dashboard/setup/domains

UI Step

Approval

Since mapping of custom domains is not yet fully automated, there is some manual work on our end.

If the status of the domain does not change to Complete within a few days, feel free to reach out to us.

Adding Domain to Member.buzz Space

Next, you must add your custom domain in your Space's Domain Setup Dashboard:

Screenshot

Image Added



UI Step

Approval

After a custom domain has been added to a Space, an automated process begins to setup everything on our end.  This process has three steps:

  1. Verifying
    The setup that you completed above should be automatically verified within an hour.
  2. Binding
    Your setup has been verified and the binding is being configured.
  3. Complete
    The binding is ready to use!

After your new domain has been verified, you can use it to access your Space.


After your custom domain has been mapped to your Space, you can edit it again and mark it as an Email Domain.  This will ensure emails originating from your Space will use your newly mapped domain.  In order to ensure that emails on a custom domain are successfully delivered, you must follow some additional steps.

nextsteps
Nextsteps



Panel
titleRelated

Getting Started

Dashboard

Email Deliverability

FAQ