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In order to protect against spam and fraud, Member.buzz assess attaches a fraud risk reputation level for each Space using our advanced artificial intelligence engine.

Each Risk Level is associated with a buffer; a specified number of days added to the transaction clearing process before it is available for transfer (See Commerce).

Risk LevelDescriptionBufferMinimalIndicates that a Space has a minimal risk of fraud.  This can only be attained 90 days after your first paid Transaction and requires an extremely low number of disputes.

to each Space.  As a Space becomes established and processes a high level of payments without incident, its reputation level will automatically increase.

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			<p style="font-weight: bold; font-size: 18px; margin-bottom: 1px;">Perfect</p>
			<p style="margin-bottom: 2px; max-width: 400px;">Indicates that the Space has extensively leveraged our platform over an extended period of time with virtually no negative incidents.</p>
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		<div style="display: table-cell;"><span class="element-icon icon icon-reputation-5" style="font-size: 25px; color: #55a557; position: relative; top: 6px;"></span></div>
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			<p style="font-weight: bold; font-size: 18px; margin-bottom: 1px;">Excellent</p>
			<p style="margin-bottom: 2px; max-width: 400px;">Indicates that the Space has leveraged our platform over an extended period of time with almost no negative incidents.</p>
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		<div style="display: table-cell;"><span class="element-icon icon icon-reputation-4" style="font-size: 25px; color: #55a557; position: relative; top: 6px;"></span></div>
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			<p style="font-weight: bold; font-size: 18px; margin-bottom: 1px;">Good</p>
			<p style="margin-bottom: 2px; max-width: 400px;">The Space has started to use a variety of our features over a period of time with few negative incidents.</p>
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			<p style="font-weight: bold; font-size: 18px; margin-bottom: 1px;">Fair</p>
			<p style="margin-bottom: 2px; max-width: 400px;">The Space is new or has received a few negative incidents.</p>
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			<p style="font-weight: bold; font-size: 18px; margin-bottom: 1px;">Bad</p>
			<p style="margin-bottom: 2px; max-width: 400px;">The Space has been part of several negative incidents or has been flagged as a fraud risk.</p>
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		<div style="display: table-cell;"><span class="element-icon icon icon-reputation-1" style="font-size: 25px; color: #CE0000; position: relative; top: 6px;"></span></div>
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			<p style="font-weight: bold; font-size: 18px; margin-bottom: 1px;">Terrible</p>
			<p style="margin-bottom: 2px; max-width: 400px;">The Space has been part of many negative incidents or has been confirmed as fraudulent. This will result all payments and transfers being disabled on the Space.</p>
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Each Space's current reputation can be found on its Configuration Dashboard.

Calculating Reputation

A Space's reputation level is calculated and adjusted automatically using Member.buzz's proprietary artificial intelligence.  However, reputation is generally affected by the following factors:

Space Age
The longer a Space has been around, the higher its reputation will tend to be (and stay).

Spam Reports
Reports on the misuse of our features to create spam decreases a Space's reputation.

Payment Disputes
Excessive disputed payments will drastically decrease a Space's reputation.

Excessive Refunds
If a Space receives excessive refunds, it can negatively impact reputation.

Trusted Spaces

In some circumstances, a Space is able to get fast-tracked to a higher reputation.  This involves an interview to confirm the identity of the primary organizer.  If you are interested in scheduling an interview, please 

Showchat
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.

Reputation Implications

Info

The implications of Space reputation may change over time and without warning. This helps us to combat fraud on our platform.

A Space's reputation level has several important implications:

Availability Buffer
The extra time required before the money from a transaction is available to be transferred to a bank account. Note that this is only the minimum amount of time; a transaction's availability can also be impacted by a variety of other factors, including country of origin, payment method, and more.

Transfer Reserve
The minimum amount of money, as a percentage of the Space's last 30 days of transactions, that must be kept in the Space to cover refunds and disputes.

Unwrappable

0 Days

Low

A Space can be changed to a low fraud risk starting 30 days after its first paid transaction.

3 DaysMediumThis is the default risk level.10 DaysHighIf a Space has been flagged as a potential fraud risk, an additional buffer will be added to all transactions.30 DaysCompromisedIf fraud is suspected on a Space, all Transfers and Transactions will be disabled.N/A

Using our platform to commit fraud is a clear violation of our Terms of Service and will result in a lifetime ban.  If your Space has been banned or your reputation has decreased to a level where your payments have been disabled, you can 

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Suspected Fraud or Spam

If you suspect a Space of committing fraud or spam, please 

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Nextsteps



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titleRelated

Commerce

Payment Disputes