Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

In order to protect against using our platform to create spam and commit fraud, Member.buzz assigns attaches a Risk Level reputation level to each Space using our advanced artificial intelligence engine.

The longer that a Space uses our platform without incident, the lower the risk level will become.

Risk LevelDescriptionMinimalIndicates that a Space has a minimal risk of fraud.  This can only be attained 90 days after your first paid Transaction and requires an extremely low number of disputes.Low

A Space can be changed to a low fraud risk starting 30 days after its first paid transaction.

MediumThis is the default risk level.HighIf a Space has been flagged as a potential fraud risk, an additional buffer will be added to all transactions.CompromisedIf fraud is suspected on a Space, all Transfers and Transactions will be disabled.

.  As a Space becomes established and processes a high level of payments without incident, its reputation level will automatically increase.

HTML
<div style="margin-left: 20px;">
	<div style="display: table; margin-bottom: 10px; margin-top: 10px;">
		<div style="display: table-cell;"><span class="element-icon icon icon-reputation-5" style="font-size: 18px; color: #55a557; position: relative; top: 3px;"></span></div>
		<div style="display: table-cell; padding-left: 10px;">
			<p style="font-weight: bold; font-size: 18px; margin-bottom: 1px;">Excellent</p>
			<p style="margin-bottom: 2px; max-width: 400px;">Indicates that the Space has leveraged our platform over an extended period of time with almost no negative incidents.</p>
		</div>
	</div>
	<div style="display: table; margin-bottom: 10px; margin-top: 10px;">
		<div style="display: table-cell;"><span class="element-icon icon icon-reputation-4" style="font-size: 18px; color: #55a557; position: relative; top: 3px;"></span></div>
		<div style="display: table-cell; padding-left: 10px;">
			<p style="font-weight: bold; font-size: 18px; margin-bottom: 1px;">Good</p>
			<p style="margin-bottom: 2px; max-width: 400px;">The Space has started to use a variety of our features over a period of time with few negative incidents.</p>
		</div>
	</div>
	<div style="display: table; margin-bottom: 10px; margin-top: 10px;">
		<div style="display: table-cell;"><span class="element-icon icon icon-reputation-3" style="font-size: 18px; color: #7f7f7f; position: relative; top: 3px;"></span></div>
		<div style="display: table-cell; padding-left: 10px;">
			<p style="font-weight: bold; font-size: 18px; margin-bottom: 1px;">Decent</p>
			<p style="margin-bottom: 2px; max-width: 400px;">The Space is new or has received a few negative incidents.</p>
		</div>
	</div>
	<div style="display: table; margin-bottom: 10px; margin-top: 10px;">
		<div style="display: table-cell;"><span class="element-icon icon icon-reputation-2" style="font-size: 18px; color: #CE0000; position: relative; top: 3px;"></span></div>
		<div style="display: table-cell; padding-left: 10px;">
			<p style="font-weight: bold; font-size: 18px; margin-bottom: 1px;">Bad</p>
			<p style="margin-bottom: 2px; max-width: 400px;">The Space has been part of several negative incidents or has been flagged as a fraud risk.</p>
		</div>
	</div>
	<div style="display: table; margin-bottom: 10px; margin-top: 10px;">
		<div style="display: table-cell;"><span class="element-icon icon icon-reputation-1" style="font-size: 18px; color: #CE0000; position: relative; top: 3px;"></span></div>
		<div style="display: table-cell; padding-left: 10px;">
			<p style="font-weight: bold; font-size: 18px; margin-bottom: 1px;">Terrible</p>
			<p style="margin-bottom: 2px; max-width: 400px;">The Space has been part of many negative incidents or has been confirmed as fraudulent. This will result all payments and transfers being disabled on the Space.</p>
		</div>
	</div>
</div>

A Space's reputation level is calculated and adjusted automatically using Member.buzz's proprietary artificial intelligence.  However, reputation is generally affected by the following factors:

Space Age
The longer a Space has been around, the higher its reputation will tend to be (and stay).

Spam Reports
Reports on the misuse of our features to create spam decreases a Space's reputation.

Payment Disputes
Excessive disputed payments will drastically decrease a Space's reputation.

Excessive Refunds
If a Space receives excessive refunds, it can negatively impact reputation.

Identity Confirmation
In some circumstances, a Space is able to get fast-tracked to a higher reputation.  This involves an interview to confirm the identity of the primary organizer.  If you are interested in scheduling an interview, please 

Showchat
Contentcontact us
.

A Space's reputation level has several important implications:

Availability Buffer
The extra time required before the money from a transaction is available to be transferred to a bank account. Note that this is only the minimum amount of time; a transactions availability can also be impacted by country of origin, payment method, and more.

Transfer Reserve
The minimum amount of money, as a percentage of the Space's last 30 days of transactions, that must be kept in the Space to cover refunds and disputes.

These amount of these implications change with each Space's reputation:

ReputationAvailability BufferTransfer Reserve
Excellent3 Days5%
Good7 Days10%
Decent15 Days25%
Bad30 Days50%
TerriblePayments Disabled

A Space's risk level has several important ramifications, including:

Transaction Availability Time
Transactions on a Space with a lower risk level will become available for transfer earlier than those with a higher risk level (See Commerce).
Reserve Requirements
Each Space is required to delay transferring a small percentage of its transactions to cover any possible disputes or refunds.  This amount will decrease as a Space's risk level decreases.

Using our platform to commit fraud is a clear violation of our Terms of Service and will result in a lifetime ban.

Nextsteps



Panel
titleRelated

Commerce

Payment Disputes